Insights

News from the studio in Norwich, and fifteen years of writing on e-commerce, search, paid media and running a digital business.

Articles, page 20

Why Your Email Newsletters Are Failing

It is one of the catch-22 situations for most modern businesses. You personally despise email newsletters and do your very best to keep inbox clear. Nonetheless, you also realise the…

Tait Pollack · · 3 min read

Easy Ways to Encourage More Reviews

Why do you need to care whether or not your customers leave any reviews? For one thing, nearly 85% of people view online reviews as having the same value as…

Tait Pollack · · 3 min read

6 Tricks to Grab the Attention of Your Visitors

One of the most important things to take into account when designing a website is exactly how you are going to grab the attention of your visitors. These days, killer…

Tait Pollack · · 3 min read

Best Practices for Better PPC Copywriting

Depending on how you approach it, a PPC campaign can be highly lucrative or a complete waste of time. More often than not, the difference lies in nothing more than…

Tait Pollack · · 3 min read

What’s the Difference Between SEM and SEO?

Unfortunate as it might be, most of the 2 billion websites up and running these days attract little to no web traffic. This could sound shocking at first, but less…

Tait Pollack · · 3 min read

Six Steps to Excellence in Online Customer Service

These days, it’s no secret that customer service matters more than product quality or price. Consumers the world over are willing to pay more for the same product or service,…

Tait Pollack · · 3 min read