Opportunities begin
before you even arrive.

At the heart of the Pivotal Summit is an unparalleled opportunity for growth, connection, and discovery. We're not just hosting an event; we're creating a platform where winning is built into the experience from the get-go.

Featured
Summit: Live with Special Guest (TBC)
Sep 5
Summit: Live with Special Guest (TBC)

Our Special Guest for the second Summit will be announced soon.

We are on a mission.

Our mission is to empower leaders to reach peak innovation through unified creativity. This is our driving force.

The Pivotal Summit has been meticulously crafted to deliver our purpose to our people. Leaders.

Every quarter, we bring together pioneers of thought and brilliant brands to create deeper connections and greater confidence. Brought together and facilitated by our carefully curated sponsors.

Exclusive, Invite Only

We've partnered with ten leading e-commerce solutions providers, each offering services that deliver genuine, tangible benefits to your brand. These aren't just partners; they're pioneers in their fields, hand-picked for their ability to propel merchant’s businesses forward.

Only 10 Golden Tickets

Sponsoring partners receive 10 VIP Golden Tickets, each valued at £270, to gift to E-commerce Brands they believe will benefit most from this unique Summit experience. Subject to strict entry criteria, these tickets aren't just passes to the event but keys to unlocking a unique experience, expert knowledge, and fantastic opportunities.

Top Tier Consultancy

Upon receiving a Golden Ticket, your journey to the Summit begins with a bespoke consultation with Pivotal. Here, we delve into brand specifics, aspirations, and challenges. Based on this brief but deep dive, we curate two introductions to the partners best suited to meet merchants’ current needs, ensuring that every meeting is meaningful, relevant, and valuable.

Unlocked In Two Steps

  1. Consultation with Pivotal (30-60 Mins): This is a deep-dive session to understand your brand and chart your growth path.

  2. Curated Partner Meetings (30-60 Mins): Two targeted meetings with our E-commerce Partners, explicitly selected for the value they can add to your business.

These two meetings aren't just about earning your ticket; it's a structured pathway to ensure that you've already gained insights, solutions, and connections that will benefit your brand when you arrive at the Summit.

Win. Win. Win.

  • Win for Merchants: Ecommerce brands gain invaluable insights and connections before the Summit begins.

  • Win for Our Partners: Engage with brands in meaningful, solution-focused discussions that can lead to lasting partnerships.

  • Win for Pivotal: Fulfill our mission of fostering a community where leading brands unify to drive innovation and success.

Will you get a Golden Ticket?

For the first time in the e-commerce industry, this Summit brings together authentic relationships, high-level networking, thought leadership and an exclusive live podcast recording to create a transformative experience. This isn't just another industry meet-up; it's a carefully curated gathering designed to foster deep connections among 100+ hand-picked decision-makers from leading B2C e-commerce brands with each other, with our solutions partners, and with Pivotal.

The calibre of attendees is unmatched. Participants boast sales ranging from £3M to £1B and manage hundreds of SKUs in their online stores.

Sponsoring Partners receive 10 Golden Tickets, each with a face value of £270, to gift to their most valuable customers.

Below is the criteria for entry:

  • Established E-Commerce Brand: The VIP guest is associated with an e-commerce brand that has been operational for at least two years.

  • Online Revenue: The VIP guest's website generates an online revenue of £3million+ with no upward limit.

  • Operational Infrastructure: The merchant's brand operates its own warehouse(s) or has established partnerships with third-party logistics (3PL) providers.

  • Order Volume: The VIP guest's brand generates a minimum of 2000 Orders / Shipments Per Month.

  • Product Portfolio: The VIP merchant sells at least 500 SKUs (Retail) or 100 SKUs (Brand) products in their online store.

  • Growth and Optimisation: The VIP guest is committed to growing and optimising their business and will complete the form fully at https://pivotal.digital/golden-ticket

  • Decision-Maker: The VIP guest is a key decision-maker within their Organisation and has a strong appetite for continuous improvement.

At the heart of the Summit's value proposition is the unparalleled opportunity for attendees to engage directly with pioneers and thought leaders through various formats, including speaking slots, panel discussions, and intimate Q&A sessions. This ensures a rich, multi-dimensional learning and networking experience that goes beyond the surface, diving deep into the strategies and innovations driving the future of e-commerce and online business.

The live recording of the "Pivotal Moments" podcast, featuring groundbreaking internationally renowned guests, adds a beautiful and exclusive layer to the event, allowing attendees to be part of a live audience. This segment amplifies the learning experience and provides a unique opportunity for brands to align themselves with stories of resilience, innovation, and success that resonate widely within and beyond the industry.

Moreover, the Summit promises intellectual and sensory stimulation with delicious food, drinks, merchandise, and goodie bags. It culminates in an evening of great vibes set against the backdrop of house music performed by well-known DJs. It's a holistic experience that caters to every attendee's mind, body, and soul, ensuring they leave with new connections and insights and a renewed sense of purpose and direction.

The Pivotal Summit's unique value creates a fertile ground for confidence, collaboration, and thought leadership, empowering leaders to reach peak innovation through unified creativity. It's an event where the future of e-commerce is discussed and shaped, offering countless opportunities for networking, innovation, and business growth.

Event Highlights

At the Pivotal Summit, every detail—from the thought-provoking speakers and panels to the live podcast recording and beyond—is meticulously crafted to foster an environment of growth, innovation, and collaboration. It's where industry leaders gather to hear about the future of e-commerce and create it. Join us for an unforgettable day where confidence fuels innovation and connections pave the way for success.

The Speaker Sessions

Dive into the minds of e-commerce elites as they take the stage. Our podcast guests lead a lineup of industry luminaries, sharing their journeys, challenges, and triumphs. These sessions are more than just engaging podcasts; they're revelations designed to inspire and provoke thought, pushing the boundaries of what's possible in e-commerce and life.

Strategies Unveiled

Engage in the heart of e-commerce evolution with our dynamic, partner-led panel discussions. These talks delve into the nuts and bolts of e-commerce technologies and strategies. It's a battlefield of ideas where theories are discussed and new concepts are born.

Pivotal Moments Podcast: Live

Be part of something special as we record our esteemed podcast, "Pivotal Moments," live with an exceptional guest. This exclusive segment offers a behind-the-scenes look at the critical turning points in the careers of business juggernauts. It's not just a podcast; it's an experience, offering live interaction and unscripted moments that are as enlightening as they are entertaining.

Connections That Count

The Summit isn't just about listening; it's about engaging, connecting, and building lasting relationships. With over 100+ brands under one roof, the networking opportunities are unparalleled. From casual chats over gourmet plates to structured consults with VIP brands, every interaction could be the start of something groundbreaking.

The Experience

Imagine stepping into an atmosphere where the excitement is palpable, where the future of e-commerce is being shaped one conversation at a time. The Pivotal Summit unfolds in Norwich, a historic yet innovative city offering a unique blend of charm and forward-thinking. From the moment attendees walk in, they're greeted with an air of anticipation and the promise of a day filled with discovery, connection, and inspiration.

As the midday sun filters through, the venue buzzes. The scent of freshly brewed coffee mingles with lively discussion, setting the tone for a day packed with insightful exchanges. The Summit agenda promises intellectual stimulation and a feast for the senses.

Gourmet Indulgence

The lunchtime menu is a testament to innovation, featuring dishes that delight the palate and spark conversation. Whether it’s a bite of the exquisite canapés or a sip of artisanal coffee, every taste is an experience, fueling the body and mind for the afternoon's sessions.

Liquid Elegance

Throughout the day, the bar serves as a nexus of interaction, offering a selection of fine wines, craft beers, and bespoke cocktails crafted by The Yard. These libations are not just drinks but conversation starters, each with a story that adds to the tapestry of the day’s narrative.

From Insight to Enchantment

As daylight fades, the Summit transitions from a thought leadership hub to a vibrant evening soiree. The setting shifts, lights dim, and music fills the air, courtesy of well-known DJs spinning an eclectic mix of house music. This isn’t just an after-party; it’s a celebration of the day’s achievements, a time when attendees can relax, let loose, and forge deeper connections in a more informal setting.

The atmosphere at the Pivotal Summit is one of unity and celebration. At this gathering, leaders come together to share insights and celebrate the vibrancy and potential of the e-commerce industry. From the gourmet delights to the rhythmic beats of the evening, every element is carefully curated to ensure that attendees leave with knowledge, new contacts, and memories of an experience that was as enriching and enjoyable as it was. This is where the essence of innovation is celebrated, where the future of e-commerce is discussed and experienced in every bite, sip, and beat.

Our Mission

The mission of the Pivotal Summit is to empower leaders to reach peak innovation through unified creativity, setting a stage where confidence is built and flourished. This event is meticulously designed to serve as the crucible for this transformation, bringing together the most brilliant minds in the e-commerce sector to foster an environment where innovation and creativity are encouraged and expected.

At the heart of the Summit is the belief that confidence is the key to unlocking the door to innovation. By creating a space where leaders feel empowered to share, debate, and collaborate, the Summit ensures that every attendee leaves with a heightened sense of what’s possible. It's not just about exchanging ideas; it's about instilling a deep-seated confidence in one's ability to effect change and drive progress.

Innovation thrives on creativity, and these two forces converge at the Pivotal Summit. Through a carefully curated program of speakers, panel discussions, and the live recording of the Pivotal Moments podcast, attendees are exposed to thought leadership that challenges the status quo and encourages out-of-the-box thinking. This exposure to diverse perspectives and stories of resilience and success catalyzes the emergence of creative solutions.

The Summit is more than an event; it's a movement towards a future where e-commerce leaders navigate today's challenges and shape tomorrow's opportunities. By fostering a community that values confidence, innovation, and creativity, the Pivotal Summit isn't just achieving its mission—it's setting a new benchmark for what industry gatherings can aspire to be.

Schedule at a Glance

The Heartbeat of Innovation

Nestled in the lush landscapes of Norfolk, Norwich presents a stunning backdrop for the Pivotal Summit, a city where history and modernity dance in harmony. This charming city, known for its rich heritage, vibrant cultural scene, and innovative spirit, offers the perfect setting for an event that celebrates the fusion of creativity, confidence, and innovation.

Venue Excellence

Pivotal House in Norwich stands out for its architectural beauty and functionality, offering state-of-the-art facilities amidst historical grandeur. Accessible from primary transport links, the venue promises convenience without compromising the immersive experience of being in one of England's most treasured cities. With cutting-edge technology and flexible spaces, it ensures that every moment of the Summit is engaging and seamless.

A City of Unmatched Charm

Norwich delights at every turn. From the cobbled streets of the Lanes, brimming with boutique shops and artisan cafes, to the majestic Norwich Cathedral, a testament to the city’s medieval past, attendees will find themselves enchanted by the city's blend of old and new. The city's commitment to arts and culture is evident in its galleries, theatres, and music venues, making it a hub of creative energy that perfectly complements the spirit of the Summit.

Local Partnerships, Global Impact

The Pivotal Summit prides itself on meaningful collaborations with Norwich's local businesses. In partnership with Compendia, the Summit showcases what Norwich offers, from the gourmet delights prepared by top chefs to the artisanal drinks served. Our partnership with The Yard for the evening's subsidised bar and Dinner is just one example of intertwining local excellence into this event, ensuring that attendees experience the event and Norwich's savours and talents.

Sustainability and Innovation

Norwich's commitment to sustainability and innovation echoes the Summit’s. By engaging with local enterprises prioritising eco-friendly practices and innovative solutions, the Summit is set to be an event that changes talks and embodies them. This alignment with local values adds a layer of authenticity and purpose to the Summit, making it not just an event but a movement towards a better future.

The Norwich Experience

Attendees of the Pivotal Summit will find Norwich to be more than just a location for an event; it’s a destination where ideas flourish in the fertile ground of history, culture, and innovation. The city’s unique blend of convenience, beauty, and local partnerships ensures that your experience at the Summit will be as enriching and memorable as the insights and connections you will undoubtedly take away.

Join us in Norwich for the Pivotal Summit, where the past and future converge to inspire today's today's leaders.

Sponsorship Opportunities

Sponsoring the Pivotal Summit isn’t just about placing your brand in front of an audience; it’s about connecting it with a curated community of e-commerce leaders, innovators, and decision-makers. This exclusive event brings together over 100 hand-picked executives from B2C e-commerce brands with sales ranging from £3M to £1B+, offering sponsors a unique platform to engage meaningfully with a high-calibre audience.

Here is how your brand benefits.

  • Targeted Exposure to Decision Makers: Your brand will be exposed to senior-level decision-makers actively seeking solutions and partnerships to enhance their operations and strategies. These individuals are at the helm of their companies, making critical purchasing decisions and looking for the next significant innovation to propel their brand forward.

  • Alignment with Excellence: By associating with the Pivotal Summit, your brand aligns with innovation, creativity, and leadership values. This alignment elevates your brand’s status and positions it as a forward-thinking leader in e-commerce committed to fostering growth and innovation.

  • Exclusive Networking Opportunities: Sponsorship grants you access to exclusive networking sessions, allowing you to build relationships with potential clients in a more intimate and impactful setting. These interactions surpass typical pitch meetings, allowing genuine connections to evolve into long-term partnerships.

  • Thought Leadership Platform: Sponsors can showcase their expertise and insights through speaking opportunities, panel participation, or curated content sessions. This is your chance to establish thought leadership, share your vision for the future of e-commerce, and demonstrate how your solutions address the industry’s most pressing challenges.

  • Customised Engagement: We offer three tiers of sponsorship packages, each designed to meet different goals and levels of engagement. Whether through branded merchandise, sponsored talks, or experiential activations, we work with you to create a customised presence at the Summit that resonates with attendees and leaves a lasting impact.

  • Brand Visibility: Your brand will be prominently featured in Summit marketing materials, from digital communications and social media to event signage and program guides. This visibility extends your reach beyond the attendees, connecting you with a broader audience interested in e-commerce innovation.

  • Lead Generation: The Summit's targeted nature ensures that your brand engages with potential leads who are highly relevant and interested in your offerings. The exclusive setting, the Pivotal Matchmaking Protocol and the shared focus on innovation and growth foster a conducive environment for lead generation.

  • Community Contribution: Sponsoring the Pivotal Summit also means contributing to a vibrant community of leaders striving to shape the future of e-commerce. It’s an opportunity to be part of a movement that values collaboration, innovation, and exchanging ideas to drive the industry forward.

Sponsoring the Pivotal Summit offers a blend of targeted exposure, thought leadership opportunities, and meaningful engagement with a select group of e-commerce leaders. It’s an investment in visibility, building subs and lasting relationships, and positioning your brand at the forefront of the e-commerce innovation landscape.

Get Involved

For Potential Attendees

Are you ready to dive into a day where innovation, creativity, and leadership in e-commerce are not just discussed but celebrated? The Pivotal Summit is your ticket to engaging with industry leaders, uncovering new insights, and connecting with peers who share your passion for progress. With limited tickets available to maintain the quality and exclusivity of interactions, we invite you to apply for an invite today. Don't miss your chance to be part of this transformative experience in Norwich. Contact hello@pivotal.digital today to register your interest.

For Prospective Sponsors

Elevate your brand by aligning with the Pivotal Summit, where innovation meets action. As a sponsor, you'll gain unparalleled access to a targeted audience of decision-makers from leading B2C e-commerce brands, offering your company a unique opportunity to showcase your products and services to an elite group. Our Sponsorship Packages are designed to provide maximum visibility and engagement, ensuring your brand stands out. To join us as a partner in setting the stage for the future of e-commerce, email partnerships@pivotal.digital

For Speakers and Contributors

The Pivotal Summit is a platform for voices that drive change, challenge norms, and inspire action. We want to hear from you if you have a story, insights, or perspective that can reshape our thoughts about mindset, business, and, in particular, e-commerce. We're seeking speakers who can captivate, enlighten, and motivate our audience. To share your knowledge, journey, and vision for the future of e-commerce with us and become a voice of inspiration at the Summit, email hello@pivotal.digital

Don't Miss Your Chance to Shape the Future

The Pivotal Summit is more than an event; it's a nexus of inspiration, innovation, and collaboration. Whether you're looking to immerse yourself in the latest e-commerce trends, elevate your brand, or share your insights with an engaged audience, the Summit offers a unique platform to connect, learn, and grow. We look forward to seeing you there.

FAQs

Ensuring a Smooth and Safe Summit Experience.

We're dedicated to ensuring that the Pivotal Summit is a hub of innovation and collaboration and a safe and accessible event for all attendees. Your participation will make this Summit a landmark event in the e-commerce industry.

  • The venue is conveniently located in Norwich's heart and easily accessible by public transport and car. Upon registration, detailed directions and parking information will ensure you can easily plan your journey.

  • Your health and safety are our top priorities. We're closely following government guidelines and working with our venue team to implement all necessary measures, including enhanced cleaning and provision of hand sanitisers.

  • Yes, gourmet food and drinks will be available throughout the day. Our catering partners are committed to offering high-quality, locally sourced options to suit all dietary requirements. Please let us know of any dietary restrictions in advance.

  • The Summit attire is business casual. We encourage you to dress comfortably yet professionally, reflecting your style and the innovative spirit of the event.

  • Due to the exclusive nature of the Summit, attendance is by invitation only, although a limited number of tickets will be available. If you believe a colleague or industry peer would benefit from the event, please contact us with their details, and we'll consider extending an invitation.

  • We always seek dynamic speakers and panellists who can contribute valuable insights and perspectives. If you're interested in speaking at the Summit, please submit a brief overview of your proposed topic and background to our team for consideration. You can email hello@pivotal.digital

  • Absolutely. Networking is a cornerstone of the Summit experience. There will be designated times for networking throughout the day, including coffee breaks, lunch, and the evening reception. We're committed to facilitating meaningful connections among attendees.

  • We're here to help. For further enquiries, please contact our team via email hello@pivotal.digital

Contact Summit Team

Our Summit team is dedicated to providing you with the information you need swiftly and efficiently.

For queries, applications, or more information:

Join us at the Pivotal Summit for an unparalleled day of insight, innovation, and connection. Reach out today to secure your place at the forefront of the evolution of e-commerce.