Privacy Policy
This Privacy explains how we use any personal information we collect about you when you browse this website. From time to time, we may update the policy, and we will indicate when it was last updated below. If you have any questions on this policy, please email privacy@pivotal.digital, and we will do our best to answer them.
Last updated: 23 March 2024
Our Privacy Policy Principles
Pivotal takes the privacy of our customers, suppliers, partners and employees very seriously. We will always work to the following principles to ensure that your privacy is secured:
We will never spam you with irrelevant emails
You may opt-out or in of our email communications at any time
You have the right to remove any information we may hold on you
We will never sell, rent, make public or distribute your personal information
We will only collect data when absolutely necessary
Relevant Privacy Legislation
Following the Pivotal policy, this website has been designed to comply with the following policies:
UK Data Protection Act 1998
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
By complying with the above policies, we expect this website to comply with the data protection and privacy legislation worldwide.
Who Are We?
We are a global transformation agency. Our head office is located at:
PVTL Digital Limited,
Studio 3-4 Pivotal House
Red Lion Street
Norwich, Norfolk
NR1 3TB
United Kingdom
What Information Do We Collect About You?
Contact Forms
We collect the following information under the legitimate interest legal basis when you complete a form on our website asking for more information:
Your name
Your phone number
Your email
Any additional personal information in your message
Your IP address
This information and message are sent to an email group in Google Suite so that we can respond to your query.
Website Visitor Tracking
Like most websites, ours uses Google Analytics. This tool collects information anonymously, including the number of visitors to the site, where visitors have come from, and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website and deliver a better user experience.
Access to Your Information and Correction of Incorrect Data
If you provide us with your personal information, you have the following rights:
To review the user information that you have supplied to us under the Data Protection Act 1998
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be deleted from our records
To exercise any of these rights, please email us at privacy@pivotal.digital
We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of our actions.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have established suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How to Contact Us
Please contact us via email at privacy@pivotal.digital if you have any questions about our Privacy Policy or the information we hold about you.