Insights

2019

News from the studio in Norwich, and fifteen years of writing on e-commerce, search, paid media and running a digital business.

Articles from 2019

Six Steps to Excellence in Online Customer Service

These days, it’s no secret that customer service matters more than product quality or price. Consumers the world over are willing to pay more for the same product or service,…

Tait Pollack · · 3 min read

How To Increase Product Page Conversions Right Now

While there are literally thousands of different approaches when it comes to increasing product page conversions, the vast majority have something unfortunate in common: They take quite a long time…

Tait Pollack · · 3 min read

Essential Security Tips for New Online Businesses

Getting started as a new online business owner means addressing dozens of equally important priorities. One of which being cybersecurity, which often gets left on the back-burner. This, despite the…

Tait Pollack · · 3 min read
Our people

Hannah Payne's Trailblazing to The Leader Award

The Norfolk Women's Marketing Awards recognised Hannah's extraordinary leadership with The Leader Award, a prestigious honour celebrating those who demonstrate exceptional leadership skills within their industry.

Tait Pollack · · 3 min read

A Roundup of the Week’s Most Eye-Opening Statistics

February has already proved to be an interesting month in the world of digital marketing statistics. Or at least, interesting if you’re keeping up with key topics like influencer marketing,…

Tait Pollack · · 3 min read

Time to Find a New Hosting Company? Here’s How

It’s common to underestimate the importance of working with the best possible web hosting company. That is, until you bear the brunt of a bum deal. Whether starting out from…

Tait Pollack · · 3 min read

Four 2019 Web Marketing Trends to Watch For

Each year brings a raft of weird and wonderful predictions for the next big marketing trends. Of which the vast majority prove to be somewhat farfetched. Still, now really is…

Tait Pollack · · 3 min read