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#customer service

News from the studio in Norwich, and fifteen years of writing on e-commerce, search, paid media and running a digital business.

Articles tagged customer service

The Four Primary Reasons Why Customer Service Matters

Following our recent focus on the provision of high quality online customer service, we thought we’d take things back to basics with this post. Specifically, addressing the matter of why…

Tait Pollack · · 3 min read