Signals

Signals: a chapter-by-chapter series on where e-commerce is heading, from supply chains to customer-first delivery.

Articles, page 3

Chapter 12: Social Media Management

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Social Media is Business Infrastructure, Not Entertainment Chapter 12 breaks down the reality: with 5.42 billion…

Tait Pollack · · 4 min read

Chapter 11: Cultivating Presence

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Digital Presence is Your Always-On Storefront Chapter 11 reveals how Sara Blakely transformed Spanx's online presence…

Tait Pollack · · 4 min read

Chapter 10: Split Testing

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Test Everything, Assume Nothing Chapter 10 demonstrates that smart brands never guess. Instead of relying on…

Tait Pollack · · 4 min read

Chapter 9: Website Maintenance

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Prevention Beats Cure Every Time Chapter 9 shows how ASOS learned that neglecting the basics costs…

Tait Pollack · · 3 min read

Chapter 8: Selling Products

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: First Sales Are Always the Hardest Chapter 8 reveals that, like Gymshark's Ben Francis, your first…

Tait Pollack · · 4 min read

Chapter 7: Domain Names

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Your Domain Is Your Digital Handshake Chapter 7 explores how domain names create instant trust or…

Tait Pollack · · 3 min read

Chapter 6: Facilitating Transactions

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Frictionless Transactions Drive Growth Chapter 6 reveals that the best payment experience is one that customers…

Tait Pollack · · 3 min read

Chapter 5: Exploring E*commerce

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Your Platform Should Enable Growth, Not Limit It Chapter 5 breaks down the three core e-commerce…

Tait Pollack · · 3 min read

Chapter 4: The Power of Messaging

Timeless principles. Real-time signals. The thinking stays the same, the tools don't. Core Principle: Content Builds Authority, Authority Drives Sales Chapter 4 demonstrates that killer content isn't just about attracting…

Tait Pollack · · 3 min read