Fluent Commerce & Klevu Integration Guide + Free Viability Test

Integrating Klevu and Fluent Commerce: Optimising your chosen Oms and Site search

Clever businesses rent their integrations. Choose a Pivotal Integration Viability Audit and then lease your integration for ongoing support, updates and maintenance. In the fast-paced arena of oms and site search, businesses are perpetually seeking cutting-edge solutions to optimise their operations, elevate efficiency, and propel growth. By unifying Fluent Commerce and Klevu, companies can harness a powerful solution that addresses key challenges and redefines the way they approach order management system and search experience.

Fluent Commerce: Managing and tracking orders across channels

Fluent Commerce is a premier oms tool that provides A system for managing the complete lifecycle of an order, from initial submission to final fulfilment, across multiple channels and warehouses. It excels at solving critical problems such as Distributed order management, In-store pickup, Ship from store, Dropshipping, Returns management.

Order Management Systems (OMS) are created to simplify and automate the multifaceted processes related to managing orders across multiple channels, such as web, brick-and-mortar, and mobile. They offer a centralised platform for capturing, following, and fulfilling orders, guaranteeing that orders are accurately handled and delivered to customers in a prompt manner.

Klevu: Enabling effective search on websites

Klevu is a industry-leading site search solution that offers Solutions that facilitate accurate retrieval of information on websites, helping visitors to discover relevant results. It addresses challenges like Site search, Category navigation, Product recommendations, Search analytics, Voice search.

Site Search solutions leverage cutting-edge retrieval techniques and approaches to enable accurate retrieval of information on web applications. These technologies aim to comprehend user queries and deliver pertinent content, enhancing the experience and driving interaction.

The Potential of Integration

By unifying Fluent Commerce and Klevu, businesses can:

• Streamline data flow between oms and site search
• Streamline critical processes to enhance operational efficiency
• Gain valuable insights from integrated data to support data-driven decision-making
• Offer exceptional, personalised customer experiences across touchpoints
• Eliminate data silos and streamline collaboration between teams
• Enhance agility and adaptability to changing market demands

This integration empowers companies to improve their oms and site search strategies, ultimately accelerating growth and staying ahead of the competition.

Managing Integration Complexity

Integrating Fluent Commerce and Klevu is a challenging undertaking, with a complexity rating of 14 out of 20. The integration is extremely intricate, needing substantial custom development and comprehensive testing.

To achieve a successful integration, consider the following essential factors:

• Defining clear goals and desired outcomes
• Assessing compatibility and scalability within the existing technology stack
• Carefully mapping data fields, workflows, and synchronisation processes
• Deploying a robust integration architecture
• Investing sufficient resources, expertise, and time
• Recognising potential risks and creating mitigation strategies
• Ensuring data security and compliance with relevant regulations

Enhancing Your Integration with Complementary Technologies

To further enhance the capabilities of your integrated solution, consider incorporating complementary technologies such as Ecommerce, POS, ERP, WMS, Inventory Management, Shipping and Fulfilment, Customer Service, Content Management, Personalisation, Merchandising, Analytics, Natural Language Processing. These technologies can expand the functionality of your integration, allowing you to tackle a broader range of needs and achieve even greater value.

For example, integrating Fluent Commerce and Klevu with ERP can allow you to automate Ecommerce product search, achieving Reduced fulfilment costs and shipping times.

Best Practises for Optimising Integration Value

To guarantee the success of your Fluent Commerce and Klevu integration, follow these best practises:

• Establish clear goals aligned with your strategies
• Meticulously map data fields and workflows to maintain data integrity
• Establish robust error handling, monitoring, and logging mechanisms
• Track key metrics like Order accuracy rate, On-time fulfilment rate, Inventory turnover, Average order value, Cost per order, Search conversion rate, Click-through rate, No-result rate, Search relevance, User satisfaction to gauge success
• Provide comprehensive documentation and training
• Design your integration with scalability in mind
• Focus on data security and governance
• Engage stakeholders from various departments to ensure buy-in and adoption
• Regularly evaluate and enhance your integration based on user feedback and changing needs

Measuring Integration Success

To gauge the effectiveness of your integration and continuously improve its performance, track key performance indicators (KPIs) such as:

• Order accuracy rate
• On-time fulfilment rate
• Inventory turnover
• Average order value
• Cost per order
• Search conversion rate
• Click-through rate
• No-result rate
• Search relevance
• User satisfaction
• Integration availability
• Data consistency across platforms
• User adoption rates
• Time and cost savings achieved through process optimisation
• Improvements in key oms and site search metrics

By periodically monitoring these KPIs, you can identify areas for improvement, fine-tune your integration's performance, and prove the return on investment (ROI) of your integration initiative. Employing sophisticated analytics and reporting tools can help you to obtain deeper insights into your integration's performance and make data-driven decisions to maximise its value.

Frequently Asked Questions

• What are the system requirements for integrating Fluent Commerce and Klevu?
  System requirements may vary depending on the specific versions and your unique needs. Generally, you'll need compatible versions, sufficient hardware resources, and necessary connectivity and security measures. Discuss with an integration specialist to determine the exact requirements.
• How long does it typically take to integrate Fluent Commerce and Klevu?
  The duration can vary widely based on factors such as sophistication, volume of data, quantity of systems and processes affected, and available resources. Straightforward integrations may take a few weeks, while more sophisticated projects can span several months.
• Can Fluent Commerce and Klevu integrate with my existing technology stack?
  In most cases, yes. Both platforms offer wide-ranging integration capabilities and can typically connect with a wide range of modern software systems. However, it is vital to assess compatibility and feasibility based on your specific systems and available APIs or connectors.
• What is the cost of integrating Fluent Commerce and Klevu?
  The cost can vary significantly depending on the scope, intricacy, quantity of systems and processes involved, and required resources. Other factors, such as data volume, personalisation needs, and ongoing maintenance, can also influence the overall cost. Discuss your requirements with an integration provider for an accurate estimate.
• What level of support is provided post-integration?
  Reputable integration providers offer complete support and maintenance services to guarantee smooth operation and long-term success. This may include issue resolution, performance enhancement, updates and upgrades, and ongoing technical assistance. Establish a service level agreement (SLA) that meets your particular needs.
• How can I guarantee data security during and after the integration?
  Establishing robust security measures and following best practises for data protection is essential during and after the integration process. This includes securing sensitive data, deploying secure authentication and authorisation protocols, periodically tracking for potential security threats, and ensuring compliance with relevant data protection regulations. Your integration provider should have in-depth experience in implementing secure integration solutions and be able to advise you in upholding data security.

Unleash the Possibilities of Fluent Commerce and Klevu Integration with Pivotal

At Pivotal, our team of oms and site search experts has extensive expertise in integrating distributed order management and search experience solutions. We work diligently with you to identify your specific business requirements and develop a bespoke integration solution that maximises the value of Fluent Commerce and Klevu.

By purchasing this Viability Audit with Pivotal, we'll conduct a thorough analysis to ensure your integration choice is the optimal direction and that we have everything we need to provide a effective integration. We will also provide a in-depth report on the viability of your bespoke setup and integration, along with an tailored quote for the project.

By collaborating with Pivotal, you can expect:

• A comprehensive assessment of your oms and site search needs and integration requirements
• A customised integration plan that aligns with your goals and utilises the full capabilities of Fluent Commerce and Klevu
• Seamless implementation and thorough testing to deliver optimal performance
• Ongoing support and maintenance to keep your integration running smoothly
• Ongoing enhancement to achieve maximum value from your investment

Don't let integration challenges hold you back from achieving your oms and site search goals. Contact Pivotal today to learn more about our Fluent Commerce and Klevu integration services and how we can help you harness the full potential of these robust platforms. With Pivotal as your trusted integration partner, you can assuredly embark on your integration journey, knowing that our skilled team will assist you every step of the way.