BigCommerce & Voyado Integration Guide + Free Viability Test

Integrating Voyado and BigCommerce: Getting more from your chosen Ecommerce platform and Customer data platform

Smart businesses rent their integrations. Choose a Pivotal Integration Viability Audit and then lease your integration for ongoing support, updates and maintenance. In the rapidly evolving arena of ecommerce platform and customer data platform, businesses are always seeking groundbreaking solutions to enhance their operations, elevate efficiency, and accelerate growth. By unifying BigCommerce and Voyado, companies can unlock a comprehensive solution that tackles key challenges and transforms the way they approach e-commerce solution and cdp.

BigCommerce: Enabling online selling and buying

BigCommerce is a top-rated ecommerce platform software that provides Systems that facilitate businesses to build and manage online stores for selling products or services over the internet. It specialises in solving critical problems such as Online store, Shopping cart, Checkout, Order management, Product catalogue.

Ecommerce Platforms provide the features and framework for businesses to build and operate online stores for distributing products or services over the internet. They usually provide features such as product catalogues, shopping carts, checkout processes, payment gateways, order management, and customer account management, as well as functionalities for marketing, analytics, and content management.

Voyado: Consolidating and managing customer data

Voyado is a highly regarded customer data platform solution that offers A platform that gathers, consolidates, and houses customer data from diverse sources, enabling businesses to create a single customer profile. It addresses challenges like Customer data platform, Customer segmentation, Personalisation, Marketing automation, Analytics.

Customer Data Platforms (CDPs) provide a unified repository for aggregating, combining, and managing customer data from diverse sources, such as web applications, mobile apps, CRM systems, marketing automation, and offline channels. This consolidated customer data allows businesses to create a holistic view of each customer, facilitating customised experiences, targeted marketing campaigns, and insights-driven decision-making.

The Power of Integration

By combining BigCommerce and Voyado, businesses can:

• Streamline data flow between ecommerce platform and customer data platform
• Automate critical processes to improve operational efficiency
• Acquire valuable insights from integrated data to inform informed decision-making
• Deliver exceptional, tailored customer experiences across interactions
• Reduce data silos and enhance collaboration between teams
• Increase agility and adaptability to changing market demands

This integration empowers companies to enhance their ecommerce platform and customer data platform strategies, ultimately propelling growth and outpacing the competition.

Handling Integration Complexity

Integrating BigCommerce and Voyado is a challenging undertaking, with a complexity rating of 14 out of 20. The integration is extremely intricate, needing substantial custom development and comprehensive testing.

To achieve a successful integration, consider the following critical factors:

• Setting clear goals and desired outcomes
• Evaluating compatibility and scalability within the existing technology stack
• Meticulously mapping data fields, workflows, and synchronisation processes
• Establishing a robust integration architecture
• Dedicating sufficient resources, expertise, and time
• Identifying potential risks and creating mitigation strategies
• Ensuring data security and compliance with relevant regulations

Extending Your Integration with Complementary Technologies

To further improve the capabilities of your integrated solution, consider incorporating complementary technologies such as PIM, CMS, Marketing Automation, Payment Gateway, Shipping and Fulfilment, Analytics, Personalisation, CRM, Loyalty Programmes, Identity Resolution, Consent Management. These technologies can extend the functionality of your integration, allowing you to solve a broader range of needs and drive even greater value.

For example, unifying BigCommerce and Voyado with CMS can facilitate you to optimise Personalised marketing campaigns, achieving .

Best Practises for Enhancing Integration Value

To achieve the success of your BigCommerce and Voyado integration, follow these best practises:

• Set clear goals aligned with your strategies
• Thoroughly map data fields and workflows to ensure data integrity
• Implement robust error handling, monitoring, and logging mechanisms
• Measure key metrics like Online revenue and sales growth, Conversion rates, Customer acquisition and retention, Average order value, Site performance and uptime, Customer data completeness and accuracy, Customer lifetime value, Customer acquisition and retention rates, Marketing campaign effectiveness, Compliance with data privacy regulations to gauge success
• Deliver comprehensive documentation and training
• Architect your integration with scalability in mind
• Prioritise data security and governance
• Include stakeholders from various departments to secure buy-in and adoption
• Consistently review and improve your integration based on user feedback and changing needs

Measuring Integration Success

To evaluate the effectiveness of your integration and continuously optimise its performance, track key performance indicators (KPIs) such as:

• Online revenue and sales growth
• Conversion rates
• Customer acquisition and retention
• Average order value
• Site performance and uptime
• Customer data completeness and accuracy
• Customer lifetime value
• Customer acquisition and retention rates
• Marketing campaign effectiveness
• Compliance with data privacy regulations
• Integration availability
• Data precision across platforms
• User engagement rates
• Time and cost savings achieved through process optimisation
• Improvements in key ecommerce platform and customer data platform metrics

By consistently monitoring these KPIs, you can pinpoint areas for improvement, enhance your integration's performance, and demonstrate the return on investment (ROI) of your integration initiative. Leveraging cutting-edge analytics and reporting tools can assist you to acquire deeper insights into your integration's performance and make data-driven decisions to optimise its value.

Frequently Asked Questions

• What are the system requirements for integrating BigCommerce and Voyado?
  System requirements may vary depending on the specific versions and your specific needs. Generally, you'll need compatible versions, adequate hardware resources, and necessary connectivity and security measures. Speak with an integration specialist to determine the exact requirements.
• How long does it typically take to integrate BigCommerce and Voyado?
  The duration can vary widely based on factors such as complexity, quantity of data, quantity of systems and processes affected, and available resources. Basic integrations may take a few weeks, while more complex projects can span several months.
• Can BigCommerce and Voyado integrate with my existing technology stack?
  In most cases, yes. Both platforms offer comprehensive integration capabilities and can typically link with a wide range of advanced software systems. However, it is vital to analyse compatibility and feasibility based on your specific systems and available APIs or connectors.
• What is the cost of integrating BigCommerce and Voyado?
  The cost can vary considerably depending on the extent, intricacy, quantity of systems and processes involved, and required resources. Other factors, such as data volume, tailoring needs, and ongoing maintenance, can also influence the overall cost. Discuss your requirements with an integration provider for an accurate estimate.
• What level of support is provided post-integration?
  Reputable integration providers offer extensive support and maintenance services to ensure smooth operation and long-term success. This may include troubleshooting, performance enhancement, updates and upgrades, and ongoing technical assistance. Establish a service level agreement (SLA) that meets your specific needs.
• How can I guarantee data security during and after the integration?
  Establishing robust security measures and following best practises for data protection is essential during and after the integration process. This includes securing sensitive data, establishing secure authentication and authorisation protocols, regularly analysing for potential security threats, and ensuring compliance with relevant data protection regulations. Your integration provider should have in-depth experience in implementing secure integration solutions and be able to advise you in ensuring data security.

Unleash the Possibilities of BigCommerce and Voyado Integration with Pivotal

At Pivotal, our team of ecommerce platform and customer data platform experts has extensive expertise in integrating online store and cdp solutions. We work collaboratively with you to assess your unique business requirements and design a tailored integration solution that enhances the value of BigCommerce and Voyado.

By purchasing this Viability Audit with Pivotal, we'll immerse ourselves to ensure your integration choice is the best direction and that we have everything we need to execute a successful integration. We will also provide a comprehensive report on the viability of your bespoke setup and integration, along with an tailored quote for the project.

By collaborating with Pivotal, you can expect:

• A thorough assessment of your ecommerce platform and customer data platform needs and integration requirements
• A personalised integration plan that aligns with your goals and leverages the full potential of BigCommerce and Voyado
• Smooth implementation and thorough testing to deliver optimal performance
• Regular support and maintenance to keep your integration running smoothly
• Regular optimisation to achieve maximum value from your investment

Don't let integration challenges hinder your progress from achieving your ecommerce platform and customer data platform goals. Contact Pivotal today to learn more about our BigCommerce and Voyado integration services and how we can help you unleash the full potential of these innovative platforms. With Pivotal as your trusted integration partner, you can confidently embark on your integration journey, knowing that our knowledgeable team will assist you every step of the way.