BigCommerce & Fluent Commerce Integration Guide + Free Viability Test

Integrating Fluent Commerce and BigCommerce: Improving your chosen Ecommerce platform and Oms

Intelligent businesses rent their integrations. Choose a Pivotal Integration Viability Audit and then lease your integration for ongoing support, updates and maintenance. In the rapidly evolving world of ecommerce platform and oms, businesses are perpetually seeking innovative solutions to optimise their operations, improve efficiency, and drive growth. By unifying BigCommerce and Fluent Commerce, companies can unlock a robust solution that solves key challenges and transforms the way they approach online store and order management system.

BigCommerce: Enabling online selling and buying

BigCommerce is a leading ecommerce platform technology that provides Systems that facilitate businesses to build and manage online stores for selling products or services over the internet. It is renowned for solving critical problems such as Online store, Shopping cart, Checkout, Order management, Product catalogue.

Ecommerce Platforms provide the features and framework for businesses to build and operate online stores for distributing products or services over the internet. They usually provide features such as product catalogues, shopping carts, checkout processes, payment gateways, order management, and customer account management, as well as functionalities for marketing, analytics, and content management.

Fluent Commerce: Managing and tracking orders across channels

Fluent Commerce is a industry-leading oms solution that offers A system for handling the full lifecycle of an order, from initial creation to final fulfilment, across multiple touchpoints and locations. It tackles challenges like Distributed order management, In-store pickup, Ship from store, Dropshipping, Returns management.

Order Management Systems (OMS) are created to optimise and systematise the complex processes associated with handling orders across diverse channels, such as ecommerce, brick-and-mortar, and app. They provide a unified platform for capturing, monitoring, and fulfilling orders, guaranteeing that orders are correctly handled and fulfilled to customers in a prompt manner.

The Potential of Integration

By integrating BigCommerce and Fluent Commerce, businesses can:

• Simplify data flow between ecommerce platform and oms
• Streamline critical processes to boost operational efficiency
• Gain valuable insights from integrated data to drive strategic decision-making
• Offer superior, tailored customer experiences across channels
• Reduce data silos and improve collaboration between teams
• Boost agility and responsiveness to changing market demands

This integration empowers companies to improve their ecommerce platform and oms strategies, ultimately accelerating growth and outpacing the competition.

Navigating Integration Complexity

Integrating BigCommerce and Fluent Commerce is a challenging undertaking, with a complexity rating of 14 out of 20. The integration is extremely intricate, needing substantial custom development and comprehensive testing.

To achieve a successful integration, consider the following essential factors:

• Establishing clear goals and desired outcomes
• Analysing compatibility and scalability within the existing technology stack
• Thoroughly mapping data fields, workflows, and synchronisation processes
• Establishing a robust integration architecture
• Allocating sufficient resources, expertise, and time
• Identifying potential risks and establishing mitigation strategies
• Guaranteeing data security and compliance with relevant regulations

Extending Your Integration with Complementary Technologies

To further enhance the capabilities of your integrated solution, consider incorporating complementary technologies such as PIM, CMS, Marketing Automation, Payment Gateway, Shipping and Fulfilment, Analytics, Personalisation, Ecommerce, POS, ERP, WMS, Inventory Management, Customer Service. These technologies can augment the functionality of your integration, allowing you to tackle a broader range of needs and drive even greater value.

For example, unifying BigCommerce and Fluent Commerce with Ecommerce can facilitate you to streamline Omnichannel order management, resulting in .

Best Practises for Maximising Integration Value

To achieve the success of your BigCommerce and Fluent Commerce integration, follow these best practises:

• Define clear goals aligned with your strategies
• Thoroughly map data fields and workflows to maintain data integrity
• Establish robust error handling, monitoring, and logging mechanisms
• Track key metrics like Online revenue and sales growth, Conversion rates, Customer acquisition and retention, Average order value, Site performance and uptime, Order accuracy rate, On-time fulfilment rate, Inventory turnover, Cost per order to assess success
• Provide comprehensive documentation and training
• Architect your integration with scalability in mind
• Emphasise data security and governance
• Involve stakeholders from various departments to ensure buy-in and adoption
• Consistently evaluate and improve your integration based on user feedback and changing needs

Measuring Integration Success

To gauge the effectiveness of your integration and consistently improve its performance, track key performance indicators (KPIs) such as:

• Online revenue and sales growth
• Conversion rates
• Customer acquisition and retention
• Average order value
• Site performance and uptime
• Order accuracy rate
• On-time fulfilment rate
• Inventory turnover
• Cost per order
• Integration reliability
• Data precision across platforms
• User satisfaction rates
• Time and cost savings achieved through process streamlining
• Improvements in key ecommerce platform and oms metrics

By periodically analysing these KPIs, you can detect areas for improvement, enhance your integration's performance, and showcase the return on investment (ROI) of your integration initiative. Utilising sophisticated analytics and reporting tools can help you to gain deeper insights into your integration's performance and make data-driven decisions to optimise its value.

Frequently Asked Questions

• What are the system requirements for integrating BigCommerce and Fluent Commerce?
  System requirements may vary depending on the specific versions and your specific needs. Generally, you'll need corresponding versions, sufficient hardware resources, and necessary connectivity and security measures. Consult with an integration specialist to determine the exact requirements.
• How long does it typically take to integrate BigCommerce and Fluent Commerce?
  The duration can vary widely based on factors such as sophistication, volume of data, number of systems and processes affected, and available resources. Straightforward integrations may take a few weeks, while more complex projects can span several months.
• Can BigCommerce and Fluent Commerce integrate with my existing technology stack?
  In most cases, yes. Both platforms offer comprehensive integration capabilities and can typically connect with a wide range of modern software systems. However, it is crucial to evaluate compatibility and feasibility based on your specific systems and available APIs or connectors.
• What is the cost of integrating BigCommerce and Fluent Commerce?
  The cost can vary considerably depending on the extent, intricacy, count of systems and processes involved, and required resources. Other factors, such as data amount, tailoring needs, and ongoing maintenance, can also influence the overall cost. Discuss your requirements with an integration provider for an accurate estimate.
• What level of support is provided post-integration?
  Reputable integration providers offer comprehensive support and maintenance services to assure smooth operation and long-term success. This may include problem-solving, performance optimisation, updates and upgrades, and ongoing technical assistance. Establish a service level agreement (SLA) that meets your specific needs.
• How can I maintain data security during and after the integration?
  Implementing robust security measures and following best practises for data protection is essential during and after the integration process. This includes protecting sensitive data, deploying secure authentication and authorisation protocols, regularly monitoring for potential security threats, and ensuring compliance with relevant data protection regulations. Your integration provider should have comprehensive experience in establishing secure integration solutions and be able to advise you in upholding data security.

Harness the Power of BigCommerce and Fluent Commerce Integration with Pivotal

At Pivotal, our team of ecommerce platform and oms experts has extensive expertise in integrating online store and order management system solutions. We work collaboratively with you to understand your particular business requirements and develop a bespoke integration solution that enhances the value of BigCommerce and Fluent Commerce.

By purchasing this Viability Audit with Pivotal, we'll immerse ourselves to ensure your integration choice is the best direction and that we have everything we need to deliver a seamless integration. We will also provide a in-depth report on the viability of your bespoke setup and integration, along with an accurate quote for the project.

By partnering with Pivotal, you can expect:

• A thorough assessment of your ecommerce platform and oms needs and integration requirements
• A personalised integration plan that aligns with your goals and leverages the full power of BigCommerce and Fluent Commerce
• Seamless implementation and comprehensive testing to deliver optimal performance
• Ongoing support and maintenance to keep your integration running efficiently
• Continuous improvement to achieve maximum value from your investment

Don't let integration challenges hold you back from achieving your ecommerce platform and oms goals. Contact Pivotal today to learn more about our BigCommerce and Fluent Commerce integration services and how we can help you unleash the full potential of these robust platforms. With Pivotal as your trusted integration partner, you can assuredly embark on your integration journey, knowing that our experienced team will guide you every step of the way.