Magento Agency

Leading the way in open-source ecommerce.

Your Premier Magento Agency Partner

Magento, acclaimed globally and backed by Adobe, is at the forefront of open commerce platforms, empowering over 250,000 businesses across B2C and B2B sectors. Its renowned versatility, robust support from an extensive developer community, and the world's most comprehensive e-commerce extension marketplace make Magento a powerhouse for digital retail innovation.

As your trusted Magento Agency, Pivotal Digital has carved out a leading position as an enterprise solution partner in the UK and Europe. We're recognized as pioneers within the Magento ecosystem, having spearheaded numerous intricate projects by leveraging Magento's cutting-edge offerings. Our global presence in Norwich, London, New York, and Los Angeles underscores our commitment to delivering exceptional Magento solutions.

Why choose Magento for your e-commerce strategy?

  • #1 Commerce Platform: Magento's rich features and flexibility make it the go-to choice for businesses aiming to dominate their e-commerce domain.

  • Open Source Flexibility: Magento's open-source code offers unparalleled adaptability, allowing for bespoke customizations that align perfectly with your business needs.

  • Easily Scalable Solutions: Whether scaling up your operations or diversifying your offerings, Magento's scalable architecture supports your growth every step.

  • Cloud-Hosted Reliability: Embrace the reliability and performance of cloud hosting with Magento, ensuring your e-commerce platform is always available and responsive.

  • Unlimited Technology Partnerships: Leverage Magento's extensive network of technology partnerships, offering endless possibilities to enhance your e-commerce ecosystem.

  • Omnichannel Excellence: Magento facilitates a seamless omnichannel experience, ensuring consistent, high-quality customer interactions across all touchpoints.

Pivotal Digital is not just a provider; we are your strategic Magento partner, dedicated to unlocking the full potential of your e-commerce venture. Our deep understanding of Magento's capabilities and innovative approach positions us to deliver solutions that meet and exceed your expectations. Let's navigate the future of e-commerce together, with Pivotal Digital leading the way in Magento excellence.

Driving E-commerce Forward with Innovation

Magento's remarkable global presence is a testament to its unwavering commitment to innovation and adopting the latest technologies for merchants and their partners. This commitment has established Magento as a leading e-commerce platform favoured by businesses in various industries, from fashion and lifestyle to B2B and home goods sectors. With its roots deeply embedded in e-commerce expertise, our agency operates across vital global cities, including Norwich, London, New York, and Los Angeles, providing a worldwide perspective on digital commerce solutions.

Embracing Digital Transformation with E-commerce Expertise

Although we've evolved to embody Digital Transformation, e-commerce remains at the core of our identity. As a specialist Magento Agency, our focus is razor-sharp on the forefront of emerging commerce technologies and digital media trends. This dedication ensures our clients keep pace and lead in the ever-evolving digital landscape.

Certified Magento Expertise and Beyond

Our team's accolade as Magento Certified Developers is just the beginning. We're not just about building sites but about creating ecosystems where technical SEO and Magento's robust features converge to drive significant organic traffic that converts. Beyond constructing optimised landing pages designed to enhance PPC campaign conversions, our expertise extends to managing comprehensive PPC strategies, ensuring a seamless integration of all digital marketing efforts with your Magento platform.

Our commitment goes beyond just employing Magento's powerful tools. It's about leveraging our deep understanding of the platform's capabilities to craft bespoke e-commerce solutions that resonate with your brand's unique needs and ambitions. From technical optimisations that enhance site performance to strategic marketing initiatives that amplify your online presence, our holistic approach ensures your Magento site is primed for success in the competitive digital marketplace.

Join us in harnessing the full potential of Magento, not just to navigate and shape the future of e-commerce. With Pivotal's expertise, your brand is positioned to exceed expectations and achieve transformative growth in the digital realm.

E-commerce for B2B and B2C

Magento Commerce, renowned for its comprehensive features, sets the benchmark for B2B and B2C e-commerce solutions. It empowers retailers to craft distinctive, boundless, and captivating shopping experiences. Enhanced by the performance and total cost of ownership (TCO) advantages offered by cloud services, Magento Commerce stands out as a superior platform.

Unmatched Functionality, Flexibility, and Scalability

With an emphasis on functionality, flexibility, and scalability, Magento Commerce surpasses other platforms, establishing itself as the preferred choice among global enterprises. Here’s why:

  • Limitless Customisation: Magento Commerce breaks the mould of standardisation, offering businesses the freedom to create shopping experiences that are as unique as their brand.

  • Seamless Shopping Experiences: The platform is designed to engage customers with its intuitive interfaces and personalised touchpoints, enhancing the overall user journey.

  • Cloud-Driven Efficiency: By integrating cloud services, Magento Commerce offers a solution that scales with your business and delivers optimised performance and cost-effectiveness.

  • A Global Community: Supported by a vast network of developers and partners, Magento Commerce benefits from continuous innovation and a rich ecosystem of extensions.

  • Future-Proof Scalability: Whether expanding your product range or entering new markets, Magento Commerce grows with you, ensuring scalability is never a barrier to your ambition.

Magento Commerce meets global enterprises' current demands and anticipates tomorrow's needs. Its comprehensive suite of tools and features, combined with the inherent benefits of cloud hosting, makes it a formidable platform for any business aiming to excel in the digital marketplace.

Embrace Magento Commerce for your B2B or B2C organisation and unlock the potential to create unparalleled shopping experiences that captivate customers, drive conversion, and foster long-term loyalty. In e-commerce, choosing Magento Commerce is not just an investment in technology—it's an investment in your brand's future.

Streamlining Fulfilment Across Touchpoints

Magento Order Management is a central, adaptable system revolutionising how businesses manage orders. It offers an unparalleled single view of demand, inventory, and supply, covering every customer interaction point. This system enhances sales visibility and operational efficiencies throughout an organisation, ensuring that every order is handled seamlessly from start to finish.

Centralised Control for Unified Commerce

Magento’s Order Management system is the cornerstone of unified commerce, enabling businesses to:

  • Enhance Visibility: Gain comprehensive insights into demand, inventory levels, and supply chain activities across all channels, ensuring informed decision-making.

  • Improve Efficiency: Streamline order fulfilment processes, reducing time and costs associated with managing orders and increasing customer satisfaction.

  • Unify Customer Touchpoints: Offer a consistent, high-quality customer experience regardless of how and where a customer chooses to shop, whether online, in-store, or through mobile platforms.

Your Accredited Magento Order Management Partner

Pivotal Digital distinguishes itself as one of the few accredited Magento Order Management partners, boasting significant expertise in deploying this powerful system for clients across the UK and Europe. Our extensive experience ensures that we can:

  • Tailor Solutions to Your Needs: Implement Magento Order Management to align with your business requirements and maximise efficiency and effectiveness.

  • Drive Seamless Integration: Ensure that Magento Order Management works harmoniously with your existing Magento Commerce platform and other digital and physical retail touchpoints.

  • Leverage Best Practices: Apply industry-leading strategies and insights from numerous successful implementations to help you avoid common pitfalls and accelerate your return on investment.

Choosing Pivotal Digital for your Magento Order Management implementation means partnering with a team that understands the system's technical intricacies and appreciates the broader impact on your sales and operational efficiency. We aim to empower your business with the tools it needs to excel in a competitive marketplace. We leverage Magento’s state-of-the-art order management capabilities to create a seamless, efficient, and customer-centric fulfilment process.

Why Choose Magento

Magento stands out in e-commerce, offering unparalleled benefits to both B2B and B2C sectors. Designed with the seller's needs in mind, Magento delivers a comprehensive, out-of-the-box solution that enhances the online selling and buying experience. Here’s why Magento remains a preferred choice:

Robust Community Support

  • Vast Developer Network: With over 150,000 developers, Magento’s community is a powerhouse of collaboration and innovation, constantly enhancing the platform.

  • Strategic Partnerships: Magento’s collaborations with leading software providers, including PayPal and Dotmailer, ensure seamless integration of CRM, email marketing, payment processing, shipping, and social media marketing solutions.

Enhanced Operational Efficiency

  • Streamlined Shipping Management: Magento simplifies shipping cost management with options ranging from free to flat-rate, making freight logistics straightforward.

  • Comprehensive eCommerce Reporting: Gain critical insights at a glance with detailed reports on sales, taxes, stock levels, customer engagement, and more, empowering you to make informed decisions.

Powerful Marketing and Sales Tools

  • Extensive Marketing Suite: From email campaigns to multi-tiered promotions, Magento provides various tools for product pricing, discounts, coupons, shipping costs, and product bundling.

  • Order Management Solution: View and manage orders easily, from editing and fulfilling orders to handling backorders and reorders, enhancing customer satisfaction and operational efficiency.

User-Friendly Experience

  • Intuitive User Interface: Magento offers a straightforward shopping experience supported by a complex backend database structure, ensuring that purchasing products online is simple for users.

  • Advanced SEO Features: Benefit from fast-loading pages, search-friendly URLs, comprehensive keyword, metadata, and title tagging facilities, as well as efficient redirecting functionality, all designed to boost your search engine visibility.

Magento excels in providing an effective e-commerce platform and fostering a rich ecosystem for businesses to grow and thrive in the digital marketplace. Its comprehensive features, combined with a strong community and strategic partnerships, make Magento the ideal choice for companies looking to scale, innovate, and succeed in the competitive world of online commerce.

Our approach

Embracing Magento as your e-commerce platform choice signifies more than just selecting a technology; it's choosing a pathway to innovation, scalability, and unmatched customer experience. Our approach to implementing and optimising Magento for your business is meticulous, collaborative, and always aligned with your unique objectives.

Strategic Consultation and Customization

  • Understanding Your Business: We begin by exploring your business model, target market, and goals. This foundational understanding ensures that our Magento solution is not just tailored but transformative.

  • Custom Solutions: We leverage Magento's flexibility to design and develop custom features that address your specific challenges and opportunities, from unique user interfaces to specialised backend functionalities.

Community and Partnership Integration

  • Harnessing the Magento Community: We tap into the vast network of Magento developers and innovators, bringing the latest and most effective solutions to your project.

  • Strategic Partnerships: Utilising Magento’s extensive partnership ecosystem, we integrate best-in-class tools for CRM, payment processing, email marketing, and more, ensuring a seamless operational flow.

Seamless Operations and Marketing Integration

  • Efficient Operations: From streamlined shipping management to comprehensive eCommerce reporting, we optimise every aspect of your Magento platform for operational efficiency.

  • Dynamic Marketing Strategies: We leverage Magento's robust marketing tools to implement strategies that enhance engagement, from email marketing to multi-tiered promotions, ensuring your products reach the right audience.

Optimisation and Growth

  • Continuous Improvement: Our work doesn’t stop at launch. We continuously monitor, test, and refine your Magento site, ensuring it evolves with your business and the digital landscape.

  • Advanced SEO and User Experience: By focusing on Magento's advanced SEO features and intuitive user interface, we enhance your online visibility while ensuring a straightforward and engaging shopping experience for your customers.

Why Choose Us for Your Magento Journey

Choosing us means partnering with a team that understands Magento's intricacies and how to harness its power to fuel your e-commerce success. Our approach is comprehensive, from initial strategy and customisation to ongoing optimisation and support. We're not just implementing a platform; we're crafting a bespoke e-commerce solution that propels your business forward, captivates your customers, and outpaces your competition.

Now, you can.